LidarRoom
Support
Need help with LidarRoom? Get in touch, or find a few useful steps below.
Purchases
and access
Already purchased Pro?
If your Pro access is missing, restore your purchase in the app.
- Make sure your device has an internet connection and uses the Apple Account that made the purchase.
- Open Settings in LidarRoom.
- Choose Restore Purchases.
Still missing access? Contact support.
Report a problem
A few details make it easier to understand the issue.
When you email us, please include:
- Your device model and iOS or iPadOS version.
- Your LidarRoom app version.
- The steps that led to the problem, and whether you can repeat it.
- What you expected and what happened instead.
- A screenshot, if it helps explain the problem.